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The Field Guide to Understanding Human Error
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The Field Guide to Understanding Human Error

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Product Details
Author:Sidney Dekker
Paperback:236 pages
Publisher:Ashgate Publishing
Publication Date:June 30, 2006
ISBN:0754648265
Package Length:8.6 inches
Package Width:6.0 inches
Package Height:0.8 inches
Package Weight:0.8 pounds
Average Customer Rating: based on 3 reviews

Customer Reviews
Average Customer Review:5.0
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5The Field Guide to Understanding Human Error   Oct 12, 2008
Sidney Dekker has once again provided us with some very good examples from his line of work. Easy, informative and very catching.
Simply a "must have" for every investigator or Human Factor-specialist who needs to communicate the intricacy of the Human Factors field to people around him or her.


Mattias Eile
1st Submarine Flottila
Royal Swedish Navy

5The best guide to how to investigate error  May 31, 2008
Essential reading for any safety investigator. An eye-opening way to transform your investigations by moving from the old-view to the new-view. I've used this book as a 'course book' for a seminar of 25 safety professionals to great effect. Plus there is a good guide to the role of a safety department too.

2 of 4 found the following review helpful:

5Back to the basics  Nov 23, 2007
We all are extremely good to forecast the past. When this simple principle is applied to human error, it is very easy blaming the human operator.

Dekker tries to put himself in the shoes of that human operator showing why an analysis that does not try to understand an event from that position is useless.

There is a very hard criticism to different kind of positions taken by people that do not make that effort.

If we try to make something as a "winzip on a summary" of the book, I think we could reach these conclusions:

When we have to analyze an event, it should be useful starting with this hipothesis: "People are not usually dumb, people are not usually crazy and people have not usually chosen the day of a big accident to make self-killing." This starting point could be enough to avoid many of the practices fairly critiziced by Dekker.

 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
 
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